Addressing consumers need for change with Smart Warehouse

When companies consider to Digitally Transform they often start with Business Systems or administrative business processes in chase of improving their business model.

Much fewer have focused on their Operational Technology (OT) in the production or warehouse.

We are experiencing a significant shift in this tendency resulting in large projects being initiated with the purpose of reducing both cost and the risk of having a large technical debt in the productive environment.

Not all changes are directly visible, but can change the perception of your service

Considering the full customer experience also includes the backend processes, digitalizing the warehouse and the delivery process in order to really deliver above expectations.

Keeping the customer well informed and engaged in all of the processes is a differentiator making the customer experience outstanding.

Standardization via cloud based solutions is very popular due to obvious business value, but the solutions must often be accompanied by a need to create the real competitiveness somewhere else.

The integration of the solutions into a well-functioning digital platform require some degree of customization and will by most companies be considered the actual competitive differentiator.